FAQ 2018-05-09T13:29:51+00:00
What are some things that set you apart from your competitors? 2018-05-05T08:08:20+00:00

We always offer free diagnostics and you will always reach an experienced qualified technician upon your first call to us, not a front-desk person. We also offer free pickup and delivery within our service are – no extra travel or trip fees – in addition to our on-site services. If you have access to the internet, we are also able to offer remote repair and computer training. We’ll even provide a recording of the lesson. We also offer many technology-driven solutions to help our customers be friendly to the environment such as our paper to PDF service and customizable fillable PDFs, helping our customers go Green and Paperless themselves.

How long have you been in business and how did your business begin? 2018-05-22T07:16:31+00:00

Computer Solutions Tampa has been in business since 2010. We started offering services part-time with the goal of providing friendly, fast and reliable computer repair, and continued to offer our services part-time until October 2016. In October 2016 demand for our services was so great we knew we had to go fulltime and have been operating fulltime ever since.

Do you serve businesses only? 2018-05-05T08:07:12+00:00

We pride ourselves on being able to provide quality service to both small businesses and residential customers.

How many customers have you served? 2018-05-05T08:06:44+00:00

Since we have started, we have served hundreds of customers throughout the Tampa Bay area, many of whom are continuous or return customers. We are proud to have so many customers endorse our service and reliability.

How long will my computer repair take? 2018-05-22T07:17:11+00:00

Computer Solutions Tampa is typically able to complete repairs within 24 hours, unless parts need to be ordered first. If your repair will take longer than 24 hours, you will be advised before repairs begin.

What if my computer has to be wiped? I don’t want to lose all my data. 2018-05-22T07:17:51+00:00

Computer Solutions Tampa offers a complete data backup and data transfer service that can be completed for all documents, pictures, favorites, videos, and any other special files or folders needed to save your data before your computer is wiped. This service is offered at a flat fee rate.

Do you offer any warranties on your products or computer repair services? 2018-05-22T07:19:56+00:00

Yes, we provide a 30-Day Warranty for on the sale of any device. Our computer and laptop repair services also come with a 30-day guarantee. Inform us of an issue within 30 days of our repair and we’ll take a second look to ensure your computer is functioning properly.
The 30-Day Warranty is limited to defects in material or workmanship provided by Computer Solutions Tampa under normal use during the warranty period. For the complete warranty agreement, click here.

What continuing services do you offer? 2018-05-05T08:02:08+00:00

One of our many computer services is a monthly maintenance plan, in which we use a secure remote connection to run all system updates, conduct a system cleaning, and update all drivers each month. We will also review any backup solution you have in place or recommend one if there is not one in place.

Do you offer a Military discount? 2018-05-22T07:09:57+00:00

Yes! As a proud Veteran owned business, we offer 10% discount to all active military personnel and veterans, as well as to first responders and teachers.